Scott Nixon - Co-founder of Happy Herbivore/Meal Mentor

August 12th, 2017
00:00:00
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00:52:46

Scott and I discuss the hybrid nature of running a business where software merely facilitates a primarily offline interaction. How do you measure engagement? How do you know if the customer succeeds? He makes a great case for giving consumer-oriented software businesses another chance. Sure they have high-churn, but there's also many more consumers out there than businesses.

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